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OfficeTeam Advises Firms to Think Creatively When Recognizing Staff During Administrative Professionals Week

MENLO PARK, CA -- Administrative professionals often are considered the unsung heroes of the office, but this month many employers will hopefully be singing their praises.  In a new survey, two-thirds (66 percent) of executives polled said they believe it’s important to administrative staff that they be recognized on Administrative Professionals Day, which is April 27.  

The survey was developed by OfficeTeam, a leading staffing service specializing in highly skilled administrative professionals.  It was conducted by an independent research firm and includes responses from 150 senior executives at the nation’s 1000 largest companies.  Administrative Professionals Day and Administrative Professionals Week (April 24-30) are sponsored by the International Association of Administrative Professionals.

Executives were asked, “How important do you think it is to an administrative professional to be recognized on Administrative Professionals Day?”  Their responses: 

Very important   27%
Somewhat important   39%
Not very important   15%
Not at all important   17%
Don't know/no answer   2%
    100%

“Flowers, movie passes and other tokens of appreciation are always well received, but employers also should consider rewards that will have a greater long-term impact,” said Diane Domeyer, executive director of OfficeTeam.  “Administrative Professionals Week is an excellent opportunity to discuss career goals with your administrative staff and identify ways you can support your team in achieving their objectives.”

Domeyer offered the following suggestions:

  • Set a lunch date.  Take time to discuss professional goals with your assistant over lunch.  Choose a quiet restaurant to avoid distractions and encourage two-way communication.
  • Provide training opportunities.  Pay for your administrative personnel to attend professional development seminars and conferences.  Also, support your staff in pursuing industry certifications and relevant coursework.
  • Hold your own event.  Host a companywide celebration for administrative staff that includes group recognition by senior management.
  • Expand their networks.  Support membership in trade and professional associations, and encourage team members to be active in these organizations.  

“Consider ways you can build the professional skills and the esteem of the administrative support employee as a valued team member,” said Jo A. Peay, international president of the International Association of Administrative Professionals.  “Use this as an occasion to enhance their professional growth.”

Added Domeyer, “While it’s important to recognize administrative staff this week, the best managers show their appreciation and promote professional growth all year long.”

The International Association of Administrative Professionals (IAAP) is the originator and sponsor of both Administrative Professionals Week and Administrative Professionals Day.  For more information, visit www.iaap-hq.org.

OfficeTeam has more than 300 locations worldwide and offers online job search services at www.officeteam.com.


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